Shipping policy

You may select from several shipping methods during order checkout. For expedited FedEx service, the order must be placed by 11:00 AM CT/Noon PM ET (orders placed on a holiday or other non-business day will be processed and shipped the next business day).

Occasionally, we may offer Free Shipping; those offers are subject to the terms and conditions of that offer, and those shipments will ship with our preferred carrier to addresses within the contiguous U.S. only. 

Orders that require rush processing or special handling may be subject to a handling fee plus any expedited shipping charges; please contact our customer service service team at webcustomerservice@weholdfast.com or call us toll-free: 800-424-0943

For expedited FedEx service, the order must be placed by 11:00 AM CT/12:00 PM ET for same day shipping (orders placed on a holiday or other non-business day will be processed and shipped the next business day).

Outside of the 50 continental United States, shipments are shipped via USPS. Please note that we do not allow personalization for international orders.

Unless you select a specific shipping method upon checkout your package will be shipped in the most economical and efficient manner possible. You will receive notification of any delay or cancellation of your order. Taxes and fees on your order will be calculated during checkout. Some states charge tax on shipping and handling fees in addition to state and local taxes on purchased goods. Shipping options will be provided during checkout. For expedited FedEx service, the order must be placed by 12:00 PM ET for same day shipping (orders placed on a holiday or other non-business day will be processed and shipped the next business day). 

Shipping discount offers are valid only for standard shipping to locations within the contiguous U.S. and require a minimum purchase.

Minimum purchase amount is calculated on a single order after any discounts are applied and exclude taxes and shipping charges.

Standard international rates for shipping apply. 

Note: Orders placed on a holiday or on a weekend will be processed and shipped on the next business day.